Privacy Policy

1. Introduction

Welcome to mascoteer ("we", "us", "our"). We are committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, store, and share your information when you use our AI-powered mascot generation platform at mascoteer.com (the "Service").

2. Information We Collect

2.1 Account Information

When you create an account, we collect your email address and basic profile information provided through OAuth providers (Google, GitHub), such as your name and profile picture.

2.2 Payment Information

Payment processing is handled by Stripe. We do not store your credit card details directly. Stripe may collect your payment method, billing address, and transaction history. Please refer to Stripe's Privacy Policy for more information.

2.3 Content You Create

We store the text prompts you submit, the mascot images and animations generated, and metadata such as creation dates and generation settings.

2.4 Usage Data

We collect information about how you interact with the Service, including pages visited, features used, credit usage, and API calls made. We use Google Analytics to analyze website traffic and usage patterns.

2.5 Cookies & Local Storage

We use cookies and browser local storage for authentication sessions, preferences, and analytics. See our Cookie Policy for details.

3. How We Use Your Information

• To provide and maintain the Service, including mascot and animation generation
• To process payments and manage your subscription
• To communicate with you about your account and updates to the Service
• To improve and optimize the Service
• To detect and prevent fraud or abuse
• To comply with legal obligations

4. Third-Party Services

We use the following third-party services to operate mascoteer:

• Supabase — Database hosting, authentication, and file storage
• Stripe — Payment processing and subscription management
• Wiro AI — AI image and video generation for mascots and animations
• Cloudflare — Hosting, CDN, and DDoS protection
• Google Analytics — Website analytics and usage tracking

Your text prompts are sent to our AI generation providers to create mascot images and animations. These providers may process your prompts in accordance with their own privacy policies.

5. Data Storage & Security

Your data is stored securely on Supabase (PostgreSQL) and Cloudflare infrastructure. We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, or destruction. Generated images and animations are stored in Supabase Storage.

6. Data Retention

We retain your account data and generated content for as long as your account is active. If you delete your account, we will remove your personal data and generated content within 30 days, except where retention is required by law.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Export your data in a portable format
• Object to or restrict certain processing
• Withdraw consent at any time

To exercise any of these rights, please contact us at hello@mascoteer.com.

8. Children's Privacy

The Service is not intended for children under the age of 13. We do not knowingly collect personal data from children under 13. If you believe a child has provided us with personal data, please contact us so we can delete it.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on this page and updating the "Last updated" date. Your continued use of the Service after changes are posted constitutes your acceptance of the updated policy.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at hello@mascoteer.com.